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This announcement is going to be slightly different than the norm since this has not happened in quite a while.
It was brought to my team and my attention that some individuals were having issues when it came to purchasing Platinum through PayPal. The issue being that the purchase would go through but no platinum would be delivered. Oddly enough this was only through PayPal as other services seemed to work fine.
This was quickly brought to Zorg's attention as well as HCS directly, who have since fixed the issue.
If you have purchased Platinum via PayPal within the past couple weeks but never received Platinum, please create a ticket through the HCS ticket system. They appear to be able to see the purchases and will push the Platinum through.
https://account.huntedcow.com/support
It was brought to my team and my attention that some individuals were having issues when it came to purchasing Platinum through PayPal. The issue being that the purchase would go through but no platinum would be delivered. Oddly enough this was only through PayPal as other services seemed to work fine.
This was quickly brought to Zorg's attention as well as HCS directly, who have since fixed the issue.
If you have purchased Platinum via PayPal within the past couple weeks but never received Platinum, please create a ticket through the HCS ticket system. They appear to be able to see the purchases and will push the Platinum through.
https://account.huntedcow.com/support
Larry
"Weeks… damn. No wonder bengo is so enraged. I should hope they can see transactions and it would be a nice gesture to proactively correct this instead of reactively "
Tiamat
"#refundbengo"
drunos
"#defundbengo"
drunos
"#refund*"
dagreek
"oops. at least its fixed now?"
Matt
"Replying to dag: Yes it is!"
Salt
"who the hell is bengo"
Larry
"…"
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